Work smarter with digital customer flows.
Queuing system free from app, installation and maintenance!
Web-based queuing system
Avoid the hassle of downloading an app, the customer only scans the QR code and gets their queue place directly on the mobile phone.
1. Scan the QR code with your mobile
2. Get your place in the queue
3. Wait for your turn
Simplify to succeed
Divide your customers into different queues based on case to support and streamline the work of your staff. The customers are continuously updated on their mobile phone about the queue status. You have the opportunity to add instructions and collect information in the system to prepare both the customer and the staff and handle the case faster.
The system guides & informs your customers in a simple way.
Customer case
Some of the companies that have benefited from digital queuing systems from Digital Q.
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"We used Digital Q during Way Out West 2023. A super flexible solution"
"We used Digital Q during Way Out West 2023. A super flexible solution that was easy to introduce to the staff who would manage the queue system. The fact that it is completely web-based also meant that we could integrate it into our control system without any problems"
- CTO, The Melody Club
Daily use or event?
Our digital queuing system is flexible to meet your needs, whether you want to use it in your daily business or for special events. We offer both a simple and basic solution, as well as a more advanced and customized experience. Digital Q's platform is flexible enough to meet your requirements.
The base contains the digital ticket and the control unit.
Add an external number display, the customer portal with statistics and a Q assistant if needed!
Increase your profitability
Digital queuing systems are key to learning how to optimize efficiency and improve customer experience.
In our customer portal, you can analyze your queuing patterns and customer flows to adapt your staff allocation, number of open checkouts, treatment rooms or service locations in a more efficient way. With valuable queue data, Digital Q gives your company the opportunity to better plan and use your resources correctly, which leads to reduced operating costs and increased profitability. By staffing correctly, you can also reduce queue times and create a better experience for your customers.
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Increase your sales
Protect your customers' valuable time and create a smoother customer experience to enable more sales and strengthen loyalty.
The customer sees real-time information about the queue status directly on the mobile, which makes them feel safe to do other things while they wait. Maybe take the opportunity to buy that product, look around at other parts of your business, go to the toilet or buy a coffee. We save the customer's time and make the experience smoother. This opens up more sales, increases customer satisfaction and reduces potential frustration around their visit. Satisfied customers tend to return and recommend the company to others, which can increase revenue in the long run.
A sustainable choice
Reduce paper and ink consumption and utilize existing technology.
Choosing a digital queuing system over an analog one has several advantages. Firstly, it greatly reduces the consumption of paper and ink, which is both environmentally friendly and cost-saving in the long term. In addition, Digital Q's queuing system enables the use of existing hardware, such as smartphones, tablets and computers, to manage the queue. This allows both customers and companies to benefit from modern technology without having to invest in expensive specialized equipment. It is practical, cost-effective and increases the convenience of everyone involved.
Award-winning queuing system
Justification: One of the best ideas in the Stockholm region that can make a difference to our entire society, reduce the current spread of infection and help people.
Together with Region Stockholm and SEB, Venture Cup has appointed Digital Q to one of the winners in the STHLM Corona Cup.
Contact us
Are you or your company curious to hear more about the technology Digital Q offers and what opportunities exist? Don't hesitate to get in touch!
We are constantly looking for new partners and companies that can benefit from our service.